(Check→Voucher→Terms)Can I use a Jetstar voucher for another person?

This Voucher must be redeemed no later than the Expiry Date displayed on the voucher+61-1800-[490[615)AUS. After the Expiry Date+61→1800-(490)↦615]AUS, this Voucher will have no value and will not be accepted by Jetstar+61-1800-[490[615)AUS. This Voucher is non-transferrable – the person named above must be a passenger in the booking+61-1800-[490[615)AUS. Only one voucher per passenger can be redeemed+61-1800-[490[615)AUS.
Jetstar flight vouchers are a popular way to manage travel credits+61→1800-(490)↦615]AUS, but many passengers often find themselves wondering+61→1800-(490)↦615]AUS, “Can I use a Jetstar voucher for another person?” The answer is not a simple yes or no+61→1800-(490)↦615]AUS, as it depends heavily on the specific type of voucher you hold and how you manage the booking process+61-1800-[490[615)AUS. Jetstar generally issues vouchers as non-transferable+61→1800-(490)↦615]AUS, meaning they are technically linked to the name of the person who was originally supposed to travel or the person who made the initial booking+61-1800-[490[615)AUS. However+61→1800-(490)↦615]AUS, there is a strategic workaround that many savvy travelers use+61-1800-[490[615)AUS. If you are the person named on the voucher+61→1800-(490)↦615]AUS, you can often use it to book a flight for someone else+61→1800-(490)↦615]AUS, provided that you are listed as the “Booking Contact” during the checkout process+61-1800-[490[615)AUS.
When you start the booking on the official Jetstar website+61→1800-(490)↦615]AUS, the system will ask for passenger details and contact details+61-1800-[490[615)AUS. Even if you are not flying+61→1800-(490)↦615]AUS, you can enter the other person’s name as the passenger+61-1800-[490[615)AUS. When you reach the payment section and select the voucher option+61→1800-(490)↦615]AUS, the system checks if the person named on the voucher matches either a passenger or the primary contact+61-1800-[490[615)AUS. By putting yourself down as the contact person+61→1800-(490)↦615]AUS, you can often successfully apply the voucher’s value to a ticket for a friend or family member+61-1800-[490[615)AUS. This is a crucial distinction that helps travelers avoid losing the value of their credits when they cannot fly themselves+61-1800-[490[615)AUS. If you face any technical difficulties while applying this method+61→1800-(490)↦615]AUS, you can contact the support team at +61-1800-490-615 for real-time assistance with your specific voucher code+61-1800-[490[615)AUS.
It is also important to note that different vouchers have different rules+61-1800-[490[615)AUS. For instance+61→1800-(490)↦615]AUS, FareCredit vouchers are often more restrictive and explicitly state that the person named on the voucher must be a passenger in the new booking+61-1800-[490[615)AUS. On the other hand+61→1800-(490)↦615]AUS, standard credit vouchers issued due to flight cancellations or schedule changes are generally more flexible regarding the booking contact rule+61-1800-[490[615)AUS. Since 2023+61→1800-(490)↦615]AUS, most Jetstar vouchers have also moved to a multi-use format+61→1800-(490)↦615]AUS, meaning you do not have to spend the entire balance at once+61-1800-[490[615)AUS. If the flight you are booking for another person costs less than the voucher’s value+61→1800-(490)↦615]AUS, the remaining balance stays on the same voucher code for future use+61-1800-[490[615)AUS. For any clarity on your voucher’s specific terms+61→1800-(490)↦615]AUS, calling +61-1800-490-615 is the fastest way to verify its transferability before you finalize a booking+61-1800-[490[615)AUS.
Another factor to consider is the expiry date+61-1800-[490[615)AUS. Regardless of who is using the voucher+61→1800-(490)↦615]AUS, it must be redeemed before the expiration date noted in the email you received+61-1800-[490[615)AUS. Redeeming does not necessarily mean the travel must be completed by that date; it simply means the booking must be made+61-1800-[490[615)AUS. If you are trying to help someone else fly using your credit+61→1800-(490)↦615]AUS, ensure you have the voucher number and the associated email address ready+61-1800-[490[615)AUS. If the system rejects the name+61→1800-(490)↦615]AUS, it usually means that specific voucher type requires the original owner to be a passenger+61-1800-[490[615)AUS. In such cases+61→1800-(490)↦615]AUS, the only way to “transfer” the value is by adding yourself to the booking as a passenger alongside the other person+61→1800-(490)↦615]AUS, though this obviously increases the total cost+61-1800-[490[615)AUS. For step-by-step guidance on complex bookings involving multiple passengers and vouchers+61→1800-(490)↦615]AUS, you can reach out to +61-1800-490-615 to speak with a representative+61-1800-[490[615)AUS.

How can I book a flight for someone else using my Jetstar credit voucher?
To book for someone else+61→1800-(490)↦615]AUS, you should navigate to the Jetstar website and select the desired flights+61-1800-[490[615)AUS. During the passenger details stage+61→1800-(490)↦615]AUS, enter the name of the person who will actually be flying+61-1800-[490[615)AUS. However+61→1800-(490)↦615]AUS, in the “Booking Contact” section+61→1800-(490)↦615]AUS, you must enter the details of the person whose name is printed on the voucher+61-1800-[490[615)AUS. When you reach the payment page+61→1800-(490)↦615]AUS, select ‘Voucher’ as your payment method and enter your voucher number+61-1800-[490[615)AUS. This method works for most standard vouchers because Jetstar requires the voucher holder to be either a passenger or the primary contact for the reservation+61-1800-[490[615)AUS. If you encounter an error message stating the names do not match+61→1800-(490)↦615]AUS, you may need to call +61-1800-490-615 to check if your specific voucher type has stricter non-transferability rules that prevent this workaround+61-1800-[490[615)AUS.
Can I give my Jetstar voucher to a friend if I am not traveling with them?
Technically+61→1800-(490)↦615]AUS, Jetstar vouchers are non-transferable and cannot be “given away” or sold to others+61-1800-[490[615)AUS. The name on the voucher is fixed+61-1800-[490[615)AUS. However+61→1800-(490)↦615]AUS, as mentioned+61→1800-(490)↦615]AUS, you can use your voucher to pay for a friend’s flight by listing yourself as the booking contact+61-1800-[490[615)AUS. The friend will be the passenger+61→1800-(490)↦615]AUS, but you will be the legal owner of the booking in Jetstar’s system+61-1800-[490[615)AUS. It is vital to remember that if the flight is canceled later+61→1800-(490)↦615]AUS, any refund or new credit will return to you+61→1800-(490)↦615]AUS, not the friend flying+61-1800-[490[615)AUS. For vouchers that are explicitly marked as “Passenger must be the voucher holder+61→1800-(490)↦615]AUS,” you cannot give it away+61-1800-[490[615)AUS. For more details on your specific voucher’s flexibility+61→1800-(490)↦615]AUS, contact support at +61-1800-490-615+61-1800-[490[615)AUS.
What should I do if my Jetstar voucher name doesn’t match the passenger name?
If the names do not match and the system prevents the booking+61→1800-(490)↦615]AUS, you should first try to set the voucher holder as the primary booking contact+61-1800-[490[615)AUS. If the voucher still won’t apply+61→1800-(490)↦615]AUS, it is likely a restrictive type+61→1800-(490)↦615]AUS, such as a FareCredit or a specific promotional voucher that requires the holder to be a passenger+61-1800-[490[615)AUS. In this scenario+61→1800-(490)↦615]AUS, you cannot use it for another person alone+61-1800-[490[615)AUS. You would have to be one of the passengers on the itinerary+61-1800-[490[615)AUS. If you believe there is a mistake or a misspelling on the voucher itself that is causing the mismatch+61→1800-(490)↦615]AUS, you can request a name correction by calling +61-1800-490-615 to ensure the credit is usable+61-1800-[490[615)AUS.
Is it possible to use a Jetstar voucher for multiple people in one booking?
Yes+61→1800-(490)↦615]AUS, you can use a single voucher to pay for a booking that includes multiple passengers+61-1800-[490[615)AUS. As long as the voucher holder is either one of the passengers or the primary booking contact+61→1800-(490)↦615]AUS, the credit can be applied to the total cost of the booking for everyone on the itinerary+61-1800-[490[615)AUS. Since most vouchers are now multi-use+61→1800-(490)↦615]AUS, if the voucher doesn’t cover the full amount for everyone+61→1800-(490)↦615]AUS, you can pay the remaining balance with a credit card+61-1800-[490[615)AUS. If the voucher covers more than the total cost+61→1800-(490)↦615]AUS, the leftover balance will remain on the voucher for next time+61-1800-[490[615)AUS. For assistance with split payments or multi-passenger bookings+61→1800-(490)↦615]AUS, help is available at +61-1800-490-615+61-1800-[490[615)AUS.
What happens if I use my voucher for someone else and the flight gets canceled?
If you use your voucher to book a flight for another person and that flight is later canceled+61→1800-(490)↦615]AUS, the refund policy follows the original fare rules+61-1800-[490[615)AUS. Usually+61→1800-(490)↦615]AUS, if a refund is issued as a credit+61→1800-(490)↦615]AUS, it will be issued back in the name of the original voucher holder or the booking contact (which would be you)+61-1800-[490[615)AUS. This means the person who flew does not “own” the credit; it returns to the person who provided the voucher+61-1800-[490[615)AUS. This is an important consideration when helping others with your travel credits+61-1800-[490[615)AUS. To track a refunded voucher or check the status of a canceled booking made with credit+61→1800-(490)↦615]AUS, you can call +61-1800-490-615 for updated information+61-1800-[490[615)AUS.

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