Epson Printer Keeps Going Offline on Mac – Step-by-Step Solutions

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If your Epson printer keeps going offline on your Mac, you’re not alone. Many Mac users experience this frustrating issue when trying to print documents, only to find their printer listed as “offline.” This problem can be caused by miscommunication between your Mac and the printer, outdated drivers, incorrect network settings, or issues with the print queue. Fortunately, there are several effective steps you can take to fix the problem and restore smooth wireless or wired printing.
The first thing to check is the printer’s connection status. Ensure that the printer is powered on and properly connected to the same Wi-Fi network as your Mac. If you are using a USB cable, make sure it is securely connected. Sometimes, simply turning the printer off and back on can resolve minor communication issues and refresh the connection with your Mac.
Next, on your Mac, go to the “System Settings” (or “System Preferences” in older macOS versions) and open the “Printers & Scanners” section. Look for your Epson printer in the list. If it shows as “offline,” right-click on the printer and select “Reset printing system.” This option removes all existing printers and resets the print settings. After doing this, click the plus (+) button to add your Epson printer again. Your Mac should automatically detect it if the printer is on and connected to the same network.
Another common cause of this issue is a stuck print queue. If a previous job failed to print, it can block future jobs and cause the printer to appear offline. In the “Printers & Scanners” section, select your Epson printer and click “Open Print Queue.” Cancel any stalled jobs, then try printing again.
Outdated or incompatible printer drivers can also lead to offline status. Visit the official Epson support website, search for your printer model, and download the latest driver for your version of macOS. Once installed, restart your Mac and printer, then attempt to reconnect.
For wireless printers, ensure your router is functioning properly and hasn’t changed network settings like the IP address or SSID. You can print a network status sheet from your Epson printer to check if it is still connected to the correct Wi-Fi network. If not, reconnect the printer using the Wi-Fi setup wizard on its control panel.
Additionally, avoid using generic drivers or AirPrint if your printer supports Epson’s full driver package. AirPrint works well for basic printing but may not provide full functionality and can occasionally cause communication problems.
By following these step-by-step solutions, you can often resolve the Epson printer offline issue on your Mac. Keeping your software updated, maintaining a stable network connection, and resetting the print system when needed will ensure a smoother and more reliable printing experience.

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