HP Printer Offline on Mac – How to Bring Your Printer Back Online
For Hp Printer Helpline Or Customer Support
👉👉👉Click Here For Live Chat With Us
Is your HP printer showing as offline on your Mac even though it’s turned on and connected? This common issue can disrupt your workflow, whether you’re printing important documents, labels, or photos. The good news is—this is usually a fixable connectivity or settings problem.
This guide provides step-by-step solutions to troubleshoot and resolve the HP printer offline issue on macOS.
Why Is My HP Printer Offline on Mac?
Your Mac may show the HP printer as offline due to:
Network connection interruptions
Outdated or corrupted printer drivers
Print queue errors or stuck print jobs
Wrong default printer settings
Firewall or security software interference
Understanding these causes helps identify the most effective fix.
How to Fix HP Printer Offline Issue on macOS
Here’s how you can get your HP printer back online on your Mac:
1. Check Printer and Network Connection
Ensure the printer is powered on and has paper and ink/toner.
If using USB, reconnect the cable or try a different port.
If wireless, confirm the printer is connected to the same Wi-Fi network as your Mac.
You can also print a Wireless Network Test Report from the printer’s control panel to confirm the connection.
2. Restart the Printer and Mac
Sometimes, a simple restart can clear offline errors.
Turn off your printer and unplug it for 30 seconds.
Restart your Mac.
Reconnect and turn the printer back on, then try printing again.
3. Reset the Printing System on Mac
This step removes all printers and allows you to reinstall the correct one.
Go to System Settings (or System Preferences) > Printers & Scanners.
Right-click (or Control-click) on the printer list.
Select “Reset printing system…” and confirm.
After reset, click the + button to re-add your HP printer.
This resolves many offline and driver-related issues.
4. Update or Reinstall HP Printer Drivers
macOS updates can affect printer compatibility. Installing the correct driver often fixes offline problems.
Visit the HP Software and Driver Downloads page.
Search for your printer model and download the latest macOS driver.
Install the software and restart your Mac.
You can also use HP Easy Start or the HP Smart App for macOS to automate installation and configuration.
5. Clear the Print Queue
A stuck print job can prevent new documents from printing.
Go to System Settings > Printers & Scanners.
Select your HP printer and click “Open Print Queue”.
Cancel or clear all existing jobs.
Try printing a test page.
6. Use the HP Smart App
HP Smart for Mac is a reliable tool to diagnose and fix issues:
Download HP Smart from the Mac App Store.
Open the app and sign in or set up your printer.
It will check printer status and help you troubleshoot offline issues.
Additional Tips
Ensure macOS is updated to the latest version.
Check if the printer has a firmware update available.
Avoid using VPNs or firewalls that may block local network printing.
If using AirPrint, ensure it’s enabled on the printer.
Conclusion
If your HP printer is offline on your Mac, the solutions above should help you restore printing functionality quickly. Most offline errors are related to connection settings, driver issues, or a stuck queue—all of which can be fixed without expert help.
For continued issues, you can reach out to official HP support or visit their website for advanced troubleshooting tools.
// Register Default Headers function custom_default_headers() { $headers = array( ); register_default_headers( $headers ); } add_action( 'after_setup_theme', 'custom_default_headers' );