Fix Brother Printer Offline Issue on Mac – Step-by-Step Guide

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If your Brother printer shows as offline on your Mac, you’re not alone. This is a common issue that can occur due to network disruptions, software conflicts, or misconfigured printer settings. Fortunately, you can fix the Brother printer offline issue on Mac by following a few step-by-step troubleshooting methods.
Start by checking the basics. Ensure your Brother printer is powered on and properly connected to your Mac, either through USB, WiFi, or Ethernet. If you’re using a wireless connection, make sure both the printer and Mac are connected to the same WiFi network. You can check the printer’s network status from its control panel or by printing a network configuration page.
Next, restart both your printer and Mac. This simple step can often refresh connections and resolve minor glitches. After restarting, try to print a test page.
If the printer still shows offline, go to System Settings (or System Preferences on older macOS versions) > Printers & Scanners. Select your Brother printer from the list. If the status says “Offline,” right-click (or Control-click) on the printer and choose Reset Printing System. This will remove all printers from your Mac and reset the printing system. After the reset, click the + button to re-add your Brother printer. Select it from the list and click Add to reinstall the printer.
Sometimes, the offline issue is due to the printer being paused. In the same Printers & Scanners window, check the printer’s status. If it says “Paused,” click the Resume button to bring it online.
If your printer is connected via WiFi and still appears offline, it could be due to a dynamic IP address conflict. Assigning a static IP address can help maintain a consistent network connection. You can do this through your printer’s control panel or router settings. Once a static IP is assigned, go back to the Printers & Scanners menu, remove the current printer, and re-add it using the new IP.
Also, ensure your macOS and Brother printer drivers are up to date. Visit the Brother Support Website, search for your printer model, and download the latest drivers compatible with your version of macOS. Installing the correct driver can resolve compatibility issues that cause the printer to appear offline.
If you use security software or a firewall, make sure it’s not blocking printer communication. Temporarily disable the software to check if that resolves the issue.
By following these steps, you can resolve the Brother printer offline issue on your Mac and get back to printing smoothly. If the problem persists, contacting Brother customer support or using their online diagnostic tools can help identify any deeper technical issues.

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