Brother Printer Not Scanning: Common Causes and How to Fix It

For Brother Printer Helpline Or Customer Support

👉👉👉Click Here For Live Chat With Us

Brother printers are popular for their reliable printing and scanning features. However, like any multifunction device, you may occasionally encounter issues where your Brother printer won’t scan documents to your computer. This can be frustrating, especially when you need to digitize important paperwork. Fortunately, most scanning issues are easy to troubleshoot with a few simple steps.
Common Causes of Brother Printer Not Scanning
Several factors could prevent your Brother printer from scanning properly:
Loose or disconnected USB cables (for wired setups)
Wi-Fi connectivity issues in wireless models
Outdated or missing scanner drivers
Firewall or antivirus software blocking the scanner utility
Incorrect printer or scanner settings on your computer
Print spooler or scanner services not running
How to Fix Brother Printer Not Scanning
1. Check the Connection
Ensure that your printer is properly connected to your computer. If you’re using a USB cable, make sure it’s securely plugged into both devices. For wireless printers, confirm that both the printer and computer are connected to the same Wi-Fi network.
2. Restart Devices
Turn off your printer and computer. Unplug the printer for about a minute before reconnecting it. Restart both devices and try scanning again.
3. Update Scanner Drivers
Visit the official Brother website, enter your printer model, and download the latest scanner drivers compatible with your operating system. Install them, then restart your computer.
4. Check Firewall and Antivirus Settings
Sometimes, firewall or antivirus software may block scanning utilities. Temporarily disable your firewall and antivirus to test if scanning works. If it does, add the Brother ControlCenter software to the allowed list in your firewall settings.
5. Use Brother ControlCenter Software
Launch the Brother ControlCenter application installed on your computer. Select the scan option, adjust the scan settings if necessary, and start scanning from there instead of using the device’s physical panel.
6. Restart Windows Scan Service
Go to Services (type services.msc in the Windows search bar) and restart the Windows Image Acquisition (WIA) service, which controls scanning devices.
When to Call Brother Support
If none of these solutions work, your printer might have a hardware or firmware issue. In such cases, contact Brother Printer Support at USA for professional assistance.
By following these simple troubleshooting tips, you can quickly resolve most Brother printer scanning problems.

// Register Default Headers
function custom_default_headers() {

	$headers = array(
	);
	register_default_headers( $headers );

}
add_action( 'after_setup_theme', 'custom_default_headers' );